As Canadian retailers move from back-to-school promotions into holiday planning, the first stop in the shopping journey is increasingly not a store, a retailer’s website or a conventional search engine. It is an AI conversation. [Read more…] about As AI Reshapes Product Discovery, Canadian Retailers Prepare
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RBC Garners Accolade for Modernizing Retail Credit Underwriting with AI Tech
Following success at Digital Banker’s Global Transaction Banking Innovation Awards, the Royal Bank of Canada was recently recognized by the 2026 IDC CIO Awards. [Read more…] about RBC Garners Accolade for Modernizing Retail Credit Underwriting with AI Tech
Big Bank Builds on Innovation Award with Launch of Multiple New AI Tools
The Global Transaction Banking Innovation Awards recently recognized some of Canada’s Big Banks.
CIBC won the Best Gen-AI Initiative award and the Best Digital Transformation Program award. [Read more…] about Big Bank Builds on Innovation Award with Launch of Multiple New AI Tools
Scotiabank Adds Suite of ‘Knowledge Agents’ to Bolster Enterprise AI Platform
Scotiabank is expanding enterprise resources with the launch of new “knowledge agents.”
Fresh off an award win, the major Canadian bank is launching the agents through Scotia Intelligence, the company’s unified approach to data and AI. [Read more…] about Scotiabank Adds Suite of ‘Knowledge Agents’ to Bolster Enterprise AI Platform
Questrade Pushes Into Agentic Finance with AI-Powered Trading Automations
Questrade is betting that the next era of online investing will be defined by more than lower trading fees. [Read more…] about Questrade Pushes Into Agentic Finance with AI-Powered Trading Automations
Germain Hotels Checks In With Adyen to Modernize Payments
Canadian hotelier Germain Hotels is turning to Adyen to simplify its payment infrastructure and connect transactions across its expanding national portfolio. [Read more…] about Germain Hotels Checks In With Adyen to Modernize Payments
Toronto’s d1g1t Lays Foundation for AI Roadmap with Launch of MCP Server
D1g1t this week unveiled the launch of an open Model Context Protocol server. [Read more…] about Toronto’s d1g1t Lays Foundation for AI Roadmap with Launch of MCP Server
Behind the Rails: Peoples Group’s Rohitash Hurla on Canada’s Next Wave of Fintech Innovation
Canada’s fintech sector is often defined by the brands consumers see, but much of the infrastructure powering those experiences operates behind the scenes. [Read more…] about Behind the Rails: Peoples Group’s Rohitash Hurla on Canada’s Next Wave of Fintech Innovation
Vancouver’s INETCO Launches AI-Assisted Fraud Investigation Tool
Vancouver-based INETCO has launched a new AI-assisted investigation module designed to help banks and payment providers review fraud alerts faster without removing human oversight. [Read more…] about Vancouver’s INETCO Launches AI-Assisted Fraud Investigation Tool
How Focal AI Is Giving Canadian Financial Advisors Their Time Back
Financial advisors are often described as relationship managers, planners, coaches, and trusted guides. But in practice, much of their workweek is consumed by the administrative layer that surrounds those relationships: meeting notes, CRM updates, follow-up emails, compliance documentation, planning inputs, and paperwork. [Read more…] about How Focal AI Is Giving Canadian Financial Advisors Their Time Back