Toronto’s Givex announced this week its new global remote work policy.
The fintech firm, which has more than 300 employees across 12 offices in 10 countries, has been adapting to remote work for more than two years now—ever since the initial Covid-19 Pandemic lockdowns.
“It has been almost 30 months since our teams left our offices and started working from home in March 2020,” said Don Gray, CEO of Givex.
During this time, “we have proven that Givex can thrive in a remote work environment,” he affirmed.
The Givex executive management team thus made a decision to “offer a full-time work from home policy to meet the needs of our hard-working, productive employees across the globe, while also providing the option to work in the office for those who desire to do so,” according to Gray.
Since March 2020, Givex has met multiple business milestones while working remotely, including increasing annual revenue by 50%, completing three acquisitions—of Loyalty Lane, of Kalex, and of Pi Cash Systeme—and going public on the TSX in Canada.
“We are incredibly proud of our ability to pivot quickly to a remote working environment while increasing the size and scope of our team and not losing any significant client,” said Gray.
Givex also made “several quick but thoughtful decisions about our internal systems to improve our communication and stay closely connected across our 12 offices,” he added.
Employees will be asked to attend two team meetings in the office per month, as well as quarterly events.
“The Givex team has done a fantastic job in the last two and a half years,” Gray stated. “Moving forward, we will continue to make major strides in our technology while keeping a laser focus on employee recruitment and retention.”
Givex offers omni-channel POS, gift card, and loyalty solutions to help clients better understand, reward, and entice their customers. The company counts customers from a wide range of industries including retail and restaurants, the latter of which Givex believes it ripe for transformation.
“While retailers have embraced fintech with open arms, restaurants have not been as quick to adopt the cloud-based POS systems that support operations and provide the reporting capabilities and data that are required to foster growth,” explained Givex chief commercial officer Mo Chaar. “Working with a fintech provider that offers an all-in-one, cost-effective platform is what will push restaurants into the future.”
The company is actively hiring in Canada, with more than a dozen roles available across Givex’s Toronto, Vancouver, and Victoria offices.