Offline payments, Square’s no-connection-required solution to deliver continuous commerce connectivity, is now available to Square sellers using every hardware device, and in every country – including Canada.
Whether in a remote location or facing a technology disruption, now nearly every Square seller can continue to operate and keep credit card sales flowing.
Square has offered offline payments for 10 years, first bringing “Offline Mode” technology to the original Square Reader for magstripe in 2014.
In early 2022, offline functionality expanded to Square Register and Square Terminal, Square’s proprietary end-to-end integrated devices, which provided offline coverage to about half of Square’s global seller population.
Now, offline payments are available across the entire Square hardware lineup – expanding to Square Stand and Square Reader – enabling nearly 90% of hardware sellers to take offline payments.
While offline payments improves Square’s reliability in the rare event when Square experiences a service disruption, it also gives sellers continuity when they face a technical issue on their side, such as a disruption with their internet provider; or during a card network outage.
Sellers can activate offline payments anytime in their settings, or in the moment when their Square point of sale detects a connectivity issue, and have 24 hours to reconnect to the internet to upload and process payments. Transaction limits are fully customizable, putting sellers in control.
Offline transactions are processed automatically; once a seller is back online, Square uploads and processes all offline sales.
While a banner in the point of sale will notify sellers when they’re taking offline payments, for consumers, the experience is frictionless, hidden, and doesn’t change their purchase experience. Generally, a buyer won’t be aware their seller is offline and can continue to use their credit card of choice, including mobile wallets.
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