Last year, Canadian fintech companies took centre stage in Deloitte Canada’s 2025 Technology Fast 50 program, which celebrates the country’s fastest-growing technology innovators.
Now in its 28th year, the program recognizes entrepreneurial excellence within Canada’s innovation economy.
Among those recognized by Deloitte was Toronto’s BOXX Insurance, with three-year revenue growth of more than 500%.
The fintech upstart also made Globe & Mail’s Top Growing Companies list.
“Making both the Deloitte Technology Fast 50 and the Globe & Mail’s Top Growing Companies lists is great because it provides yet another quantifiable, third-party validation of our business model,” commented BOXX cofounder Vishal Kundi in October.
This year, BOXX released findings revealing the increasing importance of artificial intelligence as a core capability for Canadian Insurance Brokers.
All cyber and tech insurance Brokers (100%) surveyed reported using AI in their day-to-day work, BOXX found, with a strong majority believing the technology will have a “transformational or significant impact on the cyber insurance industry.”
One-third rely on AI tools to stay informed on market shifts and emerging risks, according to the data, while about half use the tech to explore trends or to compare information.
Overall, AI’s strongest value for insurance brokers is expected to come from technical decision-making and risk evaluation.
Despite this surge in AI usage, however, BOXX posits that Canadian Brokers “aren’t abandoning traditional wisdom as they continue to access authoritative sources.”
“Brokers are thoughtfully engaging with AI,” says Jonathan Weekes, President of Canada for BOXX, who gave Fintech.ca an exclusive interview in 2025.
Not “as a shortcut that is replacing the human touch,” he adds, “but as an analytical partner that enhances decision-making, efficiency, and clarity in an increasingly complex risk environment.”
Products from BOXX include Cyberboxx Assist, a suite of cyber security tools and services designed to help individuals and businesses to cyber threats through risk assessments, compliance tools, and support from cyber security experts.
The company’s “investments in technology and AI position Brokers to better understand the bespoke cyber and digital risks they face,” suggests Neal Jardine, who serves BOXX as Chief Cyber Intelligence & Claims Officer.
“Our technology informs both Brokers and Clients about the real-time emerging risks that are unique to them, without them needing to rely on AI tools when threats are imminent,” says Jardine, which he notes is “complemented by our 24/7 Hackbusters team, made up of real cyber security experts available to address imminent threats head on.”
BOXX Insurance is part of Zurich Global Businesses & Operations.
Interesting insights on how AI is shaping decision-making in cyber insurance. It’s encouraging to see technology being used as an analytical partner rather than a replacement for human expertise. As digital financial and remittance services continue to grow globally, cybersecurity and risk awareness are becoming equally important for users and service providers. Platforms supporting cross-border financial activities also benefit from combining AI-driven monitoring with strong human oversight to build trust and ensure secure transactions. Developments like BOXX’s approach highlight how fintech and cybersecurity are increasingly evolving together.