Calgary-based Neo Financial has bolstered its leadership team with three prominent hires to accelerate its mission of transforming Canada’s financial services. Tim Morris, Rafael Mejia, and William Tsutsumida join as Chief Banking Officer (CBO), Chief Growth Officer (CGO), and Chief Credit Risk Officer (CCRO), respectively.
Tim Morris brings over two decades of banking expertise, most recently leading Deposits & Investments at Tangerine Bank, where he achieved industry-leading customer satisfaction rankings and significant growth. At Neo, Morris will focus on delivering a customer-first banking experience that challenges the status quo.
Rafael Mejia, former VP at Latin American super-app Rappi, will drive Neo’s market expansion, customer acquisition, and retention. Mejia played a pivotal role in Rappi’s growth to over 30 million users and a $5 billion valuation.
William Tsutsumida joins from Nubank Mexico, where he scaled operations to over 6 million customers while managing comprehensive risk frameworks. His deep experience in risk management across Latin America will help Neo strengthen its credit and operational resilience.
Neo co-founder Andrew Chau praised the appointments, saying, “With Tim, Rafael, and William, Neo is in an even stronger position to innovate and redefine financial services for Canadians.”
The hires signal Neo’s continued momentum as it scales its platform to challenge traditional banking models.
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